What makes a restaurant technology investment worth the time and money for a large restaurant brand? Jim Balis, Managing Director of Strategic Operations at CapitalSpring and co-host of the Enterprise CTO Podcast, joins Shawn Walchef for a look at how restaurant leaders evaluate technology across brands with hundreds of locations. For Balis, ROI comes down to saving time, reducing costs, and turning operational data into action. The conversation covers unnecessary platform changes, the need for dedicated AI expertise, what CTOs should prioritize during their first 90 days, and why technology companies must understand an enterprise brand’s problems before making their pitch.
What makes a restaurant technology investment worth the time and money for a large restaurant brand?
Jim Balis, Managing Director of Strategic Operations at CapitalSpring and co-host of the Enterprise CTO Podcast, joins Shawn Walchef for a look at how restaurant leaders evaluate technology across brands with hundreds of locations. For Balis, ROI comes down to saving time, reducing costs, and turning operational data into action. The conversation covers unnecessary platform changes, the need for dedicated AI expertise, what CTOs should prioritize during their first 90 days, and why technology companies must understand an enterprise brand’s problems before making their pitch.
Checkmate’s Digital Menu Boards
Checkmate’s digital menu boards help restaurants increase average check size by surfacing the right add-ons and offers at the right moment. In a recent 30-day test with a national QSR brand, average check size increased by nearly $1 per order, about a 6% lift, with no extra labor and no slower lines.
Learn more at https://www.itsacheckmate.com/blog/how-restaurants-can-finally-treat-digital-menu-boards-like-a-performance-channel
Episode Links