How do you scale restaurant technology across 2,200 locations while keeping operations simple? Chris Noffze, Senior Operations Director at Gong cha Americas, joins Shawn Walchef and Jim Balis to share how the global beverage brand is bringing proven technology from international markets to the U.S.
How do you scale restaurant technology across 2,200 locations while keeping operations simple?
Chris Noffze, Senior Operations Director at Gong cha Americas, joins Shawn Walchef and Jim Balis to share how the global beverage brand is bringing proven technology from international markets to the U.S. From automated beverage systems and AI-powered decision making to kiosks and operational automation, Noffze explains why every technology investment begins with solving a real operational problem. He also shares how Gong cha pilots new technology, measures ROI, and scales the solutions that improve both the team member and guest experience.
Checkmate’s Digital Menu Boards
Checkmate’s digital menu boards help restaurants increase average check size by surfacing the right add-ons and offers at the right moment. In a recent 30-day test with a national QSR brand, average check size increased by nearly $1 per order, about a 6% lift, with no extra labor and no slower lines.
Learn more at https://www.itsacheckmate.com/blog/how-restaurants-can-finally-treat-digital-menu-boards-like-a-performance-channel
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