What does it really take to unify technology across nearly 900 restaurants operating under eight different franchise brands? Isaac Morton, Vice President of Information Technology at Sizzling Platter, joins Jim Balis and Shawn Walchef to break down the realities of enterprise restaurant technology from the franchisee side. The conversation explores managing multiple POS systems, building centralized data infrastructure, simplifying reporting for operators, surviving a major ransomware attack, and using Vision AI to improve throughput, inventory, and operational decision-making across hundreds of locations.
What does it really take to unify technology across nearly 900 restaurants operating under eight different franchise brands?
Isaac Morton, Vice President of Information Technology at Sizzling Platter, joins Jim Balis and Shawn Walchef to break down the realities of enterprise restaurant technology from the franchisee side. The conversation explores managing multiple POS systems, building centralized data infrastructure, simplifying reporting for operators, surviving a major ransomware attack, and using Vision AI to improve throughput, inventory, and operational decision-making across hundreds of locations.
What You’ll Learn:
Episode Links
Checkmate’s Digital Menu Boards
Checkmate’s Digital Menu Boards help restaurants increase average check size by surfacing the right add-ons and offers at the right moment. In a recent 30-day test with a national QSR brand, average check size increased by nearly $1 per order, about a 6% lift, with no extra labor and no slower lines.
Learn more at https://www.itsacheckmate.com/blog/how-restaurants-can-finally-treat-digital-menu-boards-like-a-performance-channel